PRIVACY POLICY
Your Privacy Matters to Corbit Tech
At Corbit Tech, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this privacy policy carefully.
1. Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information:
- Identity Data: Name, username, date of birth, and gender
- Contact Data: Billing address, delivery address, email address, and phone numbers
- Financial Data: Payment card details, bank account information (processed securely through our payment partners)
- Transaction Data: Details about payments to and from you, and other details of products you have purchased from us
- Technical Data: IP address, login data, browser type, time zone setting, and location
- Profile Data: Your username and password, purchases or orders made by you, preferences, feedback, and survey responses
2. How We Collect Information
We use different methods to collect data from and about you including:
- Direct Interactions: You provide information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Automated Technologies: As you interact with our website, we automatically collect technical data about your equipment and browsing actions.
- Third Parties: We may receive information from analytics providers, advertising networks, and payment processors.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver your orders, including managing payments and shipping
- To manage your account and provide customer support
- To improve our website, products, and services
- To send you order confirmations, updates, and marketing communications (with your consent)
- To comply with legal obligations and prevent fraud
4. Data Sharing and Disclosure
We may share your personal information with:
- Delivery Partners: To ensure successful delivery of your orders
- Payment Processors: To securely process your payments
- IT Service Providers: Who help us maintain and improve our website
- Legal Authorities: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Type of Data | Retention Period |
|---|---|
| Order Information | 7 years (for tax and legal compliance) |
| Account Information | Until account deletion + 1 year |
| Marketing Preferences | Until you opt-out |
| Website Usage Data | 26 months |
7. Your Rights
Under data protection laws, you have rights including:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing your information
- Data Portability: Request transfer of your information to another service
- Objection: Object to processing of your information for marketing
To exercise any of these rights, please contact us using the information in Section 10.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Preference Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Track visitors across websites for advertising purposes
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Complaints
If you have a concern about our handling of your personal information, you have the right to make a complaint at any time to your local data protection authority. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.
